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Privacy Policy

This Privacy Policy outlines the way in which personal data about you is managed, processed, and used by COLLABIFY. In this policy, "COLLABIFY," "us," "our," or "we" refer to the company COLLABIFY, which owns and operates the platform www.collabify.ae, the COLLABIFY app, as well as any future touch versions and mobile applications related to COLLABIFY that are subject to this Privacy Policy. COLLABIFY provides a platform where Brands, including our Affiliates and other unaffiliated third-party brands, can list collaborations for experiences, products, services, and other offerings. The term "platform" encompasses our platforms, mobile applications, communications, social networking platforms, and any other platforms we offer that link to or reference this Privacy Policy.


We may update this Privacy Policy periodically to clarify our practices and reflect new or different privacy practices. Such updates may include the addition of new services, functionality or features to the platform. If we make any significant changes, we will notify you through the email address associated with your account or by posting a notice on the platform, or through other suitable methods. You can check the "Effective Date" above to know the version of the Privacy Policy that you are bound by.

By continuing to use the platform after receiving notice of changes to this Privacy Policy, you acknowledge that your personal data is subject to the updated Privacy Policy. If you disagree with any changes, you may modify your account settings or close your account.



Personal Data


To improve the relevance of our collaborations, we create custom audiences based on demographic factors like gender, age, and location. Your personal data will be assigned to an audience if it matches these parameters. You have the ability to manage the types of personal data you provide and how we communicate with you. We believe that the more information you share, the better your experience will be. To do this, contact customer support to control your preferences for email, push notifications, location information, and other communications. You can also control your device's push notifications, geolocation, and your browser's cookie settings directly from your device. When connecting with us through social networking platforms, you can choose what personal data to share. You have the right to access, update, rectify, and delete your personal data through logging into your account or contacting customer support. You can also request the deletion, restriction, or a copy of your personal data. If you object or revoke your consent, we will comply in accordance with applicable law.


When interacting with our platform we will collect:


  1. With your consent, information about your contacts with COLLABIFY (e.g. call recordings, instant messages on our platform, and user generated content).

  2. Basic personal details (e.g. your name, date of birth, and nationality);

  3. Authentication and identification information (e.g. your name, email address, and password). This information is necessary to set up and log you into your account.

  1. Contact details (e.g. your postal address, telephone number, and email address). We may need some of this information to deliver products to you, such as your postal address to deliver physical products.

  2. Analytics data (e.g. information about app downloads, app and web page histories), which may include data collected from cookies and other types of device identifiers.



We may also collect personal data automatically when you interact with our platform using your computer, mobile device, or other device. This personal data includes analytics data, such as information about app downloads, app and web page histories, and may include data collected from cookies and other device identifiers.


When you interact with the platform, we collect personal data including authentication and identification information, basic personal details, contact details, profile inputs, device details, and analytics data. Geolocation information is only collected with your consent. We also receive personal data and other information from our Business Partners, such as demographic information, location data, and purchase information from third party platforms. We only receive data where legally permitted and use it to better understand your preferences and provide a personalized experience.

We collect personal data at various stages in your relationship with us, such as when you register or create an account, open or respond to our messages, enroll in programs, visit pages with our ads or content, or redeem products or services from brands. We also create profiles about you based on the personal data you provide and receive, including account details and marketing segment information. We use this information to market offers we think would be of interest.




How we use information


We are responsible for controlling and processing the personal data you provide to us, as well as data collected from other sources, which we generate for the following purposes:

Firstly, to create and log you into your account, which is necessary to provide our services in accordance with our Terms and conditions. Secondly, we analyze user interactions with our platform to operate, maintain, and improve it, ensuring the best experience for all users. Thirdly, we validate, facilitate and prevent fraudulent offers by processing orders and verifying voucher redemptions to fulfill our contractual commitments to you.

We also engage in marketing activities, which involve establishing individual and group profiles to understand user interests and preferences. This helps us determine the most relevant products and services for you and other users, and to create tailored advertising displayed on relevant third-party platforms. With your consent, we may use location data to notify you of tailored location-based offers. We analyze advertising effectiveness to improve our marketing efforts.

We answer your questions and requests related to our services, including in the context of user service, to fulfill our contractual commitments and comply with legal obligations. We also send you reminders, technical notices, updates, security alerts, support and administrative messages, and other requested information on behalf of our Business Partners or other brands to manage our relationship with you effectively.



How we share data


We share your personal data in various circumstances, including with your consent, Affiliates and other entities for specific purposes, unaffiliated third-party brands and Business Partners for contractual obligations, third parties for better understanding offer preferences, and for legal or fraud prevention purposes. We encourage privacy policy adoption by third-party brands and Business Partners, and contractually restrict their use of personal data to ensure they comply with this privacy policy.